FAQs

Select a category below to learn more. Don’t see your question listed?
Contact Us

I am looking for membership prices. How much does it cost to join?

Pricing will vary depending on your location. Club dues, monthly fees and any additional charges are specific to each independently owned gym.

What different contract lengths does Anytime Fitness offer? Can I pay on a month-by-month basis?

At Anytime Fitness, you’ll find varying membership options dependent on your location. Some gyms offer 6, 12 and 18-month options, but you’ll need to check with your local Anytime Fitness to learn about the different types of membership plans available.

I have family, friends, or a significant other that would like to join the gym with me. Do you offer family or joint membership options?

Our clubs offer a variety of membership options and some locations offer family membership plans and joint memberships. The great thing about Anytime Fitness is that each club is unique, and their membership plans are, too! To find out which membership options are available near you, please visit our Find a Gym page and connect with us!

Do you offer student, senior, or military discounts?

We do! Our community is our priority and we are happy to offer student, senior and military discounts as well as insurance discounts. However, it is up to each location to opt-in to offer the discount. It’s always best to check with your local club directly to learn what discounts are available near you.

What is your cancellation policy? Is there a fee for breaking my contract?

All cancellation policies are outlined in the membership agreement for each location. The agreement covers the cost to cancel, how to cancel and more information on any additional termination fees you may incur.

I need to pause my membership because I got injured or will be traveling for an extended amount of time. How do I freeze my account temporarily?

If you are interested in more information on how to suspend membership or put a hold on your account, you’ll need to reach out directly to your home club. Each of our locations are independently owned and operated and may have a slightly different policy regarding suspended memberships.  We look forward to continuing making healthy happen with you!

Can I transfer my membership to another club location if I am moving soon?

Yes! You absolutely can. All memberships are transferrable whether by usage or relocation. Relocation transfers must be more than 10 miles from your last residence. You won’t incur a transfer fee which means there’s no need for a specific moving policy. However, if you change your home gym—rates could change depending on your monthly dues.

Can I go to any Anytime Fitness with my key fob?

Yes! You will have access to all gyms at any location and can work out at any gym you choose. It’s just one more reason to love Anytime Fitness!

I will be traveling overseas. Do I really have international access to all gyms?

Yes, globetrotter! When you are a part of the Anytime Fitness family, you can work out at gyms nationwide AND around the globe thanks to our worldwide club access. Think of it as a global membership plan.

I lost my key fob. What should I do?

Oh no! If you’ve lost your key fob, contact your home club ASAP and they will help you purchase a replacement key, for a small fee.

I forgot my key fob at home. Can I still get into the gym?

Because our members’ safety is our main concern, we do not allow tailgating (members opening the door for other guests) for members who forget their key. In some membership agreements, there are fines to ensure tailgating does not occur. If you’ve lost your key, make sure to call your club and a staff member will help you get a replacement key fob.

How do I get a replacement key and what is the cost?

If you need to replace a key fob, reach out directly to your home club as they will be able to update the key fob’s security access and help get you a replacement. The replacement cost varies depending on the club, but most will charge a small fee.

My current key fob is not working. What should I do?

Shoot, you’re locked out! Reach out to your home club ASAP and they can help figure out what’s going on. A defective access key could mean a number of things: billing problems, lockout or there could be an issue with the door of the location. Your home location will be able to help you find a solution.

What classes does Anytime Fitness offer? Are they included with membership? Where can I find the class schedule?

Many clubs depending on location offer Small Group Training and Team Workouts. We recommend reaching out to your local club to find out which classes are offered.  A class schedule is typically available on the gym’s local web page. Visit our Find a Gym page to find your local club.

What different personal training options does Anytime Fitness have?

Anytime Fitness has lots of training options available. Personal Training is offered in a one-on-one format lead by a certified personal trainer, providing a very personalized experience. Small group training is similar to personal training, only it’s more fun as there are typically 2-4 people in a session. Team workouts include 5+ people and provide accountability and an energy-filled atmosphere that keeps you motivated. Make sure to check with your local gym to learn more about personal and team training.

How much does a personal training session and group training session cost at Anytime Fitness?

The cost of a personal trainer is dependent on both location and training type. Contact your local gym to learn more about personal training prices.

Do Anytime Fitness clubs have showers and lockers?

Yes, we do! Making healthy happen should be as easy as possible and the option to take a quick shower after a workout is sometimes the difference between “I can work out” and “I can’t work out.” While all clubs have showers and bathrooms, not all locations offer lockers.

Do Anytime Fitness clubs have tanning, saunas, or steam rooms?

None of our clubs offer sauna or steam rooms, but some clubs do offer tanning and hydromassage beds.

Does have Fitness have basketball courts or swimming pools?

Anytime Fitness does not offer basketball courts or swimming pools.

Does Anytime Fitness have free Wifi?

While many Anytime Fitness locations offer Wifi in their club, it is up to the owner to make it available to members. Don’t hesitate to ask your local club if you do not find the login information readily posted.

What is the Wifi login code for Anytime Fitness?

Each location has separate a Wifi password. Reach out to your local gym to find more information on Wifi availability!

Does Anytime Fitness allow guests? What is your visitor policy?

Yes! We do allow guests if you would like to bring a friend. Our guest policy requires that visitors come in during staffed hours after coordinating with the local gym’s staff. Think of staffed hours as guest hours because each guest is required to sign in for the safety of our members!

Are guest passes included with membership?

Our “Bring a Friend” guest policy varies from club to club. The best way to learn about guest passes included in your membership is to contact your local club or review your membership agreement.

What is your policy on children? Can I bring my kid when I workout?

Anytime fitness locations do not offer child care or day care. For that reason, our child policy does not allow for children to be present with their parent while working out unless the child is a member in our system and meets our minimum age requirements (which are set individually by each club!).

Can I purchase a day pass if I am in the area on vacation? What is the cost?

We’d love to have you! Anytime Fitness offers a single-entry pass for visitors who are unable to commit to a 7-day trial and are looking to drop in and work out for one day only. Find your gym online and call the club to learn more about their one-day pass policy and price.

How old do you have to be to workout at Anytime Fitness? Is there a minimum age to join?

While there isn’t a set age limit, each of our Anytime Fitness locations must comply with state laws on age requirements and age restrictions. Check in with your local gym to learn what the age policy is near you.

What payment methods does Anytime Fitness accept? Will I get charged on a month by month basis?

There are multiple payment options to best fit you. We accept credit cards and bank drafts as methods of payment. Payment timing is dependent on when you join!

I’d like to update my credit card. How do I change my payment details?

If you would like to change payment settings, update billing or change the credit card on your account, please reach out to our billing provider, ABC Financial Services, at 888-827-9262. ABC Financial Services hosts all payment information and processing for Anytime Fitness, and they will help you update payment methods and billing information.

What happens if I miss a payment? Is there a late fee?

A missed payment may result in a late payment fee. Late payment penalty fees and fines are outlined in your membership agreement.

Will my membership automatically renew at the end of my term?

Only if you opted-in! If you initialed for automatic renewal in your membership agreement, then you will be all set for continued membership at the end of your term. Make sure to review your membership agreement or contact your home club.

I was charged twice for my monthly bill. Who can I contact to fix the issue?

If you were charged twice or believe you’ve been charged extra, our billing provider, ABC Financial, can help resolve the issue! Please reach out to their Financial Services line directly at 888-827-9262 for any billing-related questions or concerns.